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Understanding Why Hotel Revenue Management Software is So Critical for Property Owners

Written by Luxe Pricing | Nov 14, 2023 9:24:00 PM

Deciding to invest in a reputable hotel revenue management software is a no-brainer. And if you still aren’t convinced an RMS is critical, you’re leaving a huge amount of money for your property’s growth.

As a property owner, you must understand that the hospitality industry will continue to evolve, including changes in market conditions and guest demands. One of the best ways to ensure you regularly monitor these trends is through hotel revenue management software.

The right software serves as the hotel’s compass, guiding it in the right direction to enhance occupancy rates, optimize room pricing, and maximize overall revenue. Let’s dive deeper into the ins and outs of hotel revenue management software and why HouseCount RMS might just be the revenue management tool your property needs.

What Is Hotel Revenue Management Software?

Did you know that hotels utilizing a revenue management system can experience an increase in RevPAR by 7 to 20%?

Selling your rooms at the right price to the right customer is the priority of hotel revenue management software solutions. It’s a digital tool popular in the hospitality industry for optimizing room rates based on data analytics factors, including the following:

  • Seasonal demand
  • Historical data
  • Current local events
  • Customer segments

The software recognizes customer segment variability and generates recommended prices for each distribution channel. This ensures room rates are tailored and personalized for each customer group. Ultimately, hotel revenue management software helps property owners increase their RevPAR (Revenue Per Available Room) to boost profitability and gain a competitive edge. It’s exactly the tool you need to keep your hotel afloat during industry fluctuations.

Hotel revenue management software isn’t just for luxurious accommodations and significant properties. Regardless of your business size in the hospitality industry, this tool can genuinely help your property thrive, grow, and succeed.

Why Hoteliers Should Consider Hotel Revenue Management Software?

If you want your property to keep up with the digitization and modernization in the hospitality industry, you must trust the power of hotel revenue management software. This innovative tool can streamline even the most crucial hotel operations, ensuring no rooms are under or overpriced.

As an individual, we know you cannot perform all relevant tasks to help your hotel generate the best prices and remain competitive. You must also consider several factors, such as competitor prices, market demand, and local events, which can significantly impact how your potential guests view your offered room rates.

Without such a system, hoteliers may struggle to adjust their room rates dynamically based on fluctuating demand, potentially leading to missed revenue opportunities during peak periods or unnecessary discounts during low-demand periods.

Additionally, manual revenue management processes are time-consuming and prone to errors, making staying competitive in a fast-paced, data-driven industry challenging. A lack of data-driven insights may result in suboptimal pricing strategies, hindering the hotel's ability to maximize revenue and achieve long-term sustainability in a highly competitive market.

With a solution focused on automation like HouseCount, hoteliers can utilize the endless amounts of data they create on a daily basis to optimize pricing for their rooms, events, and casino properties. HouseCount utilizes AI and Machine Learning to power features like autopilot pricing (set it and forget it) and inventory type yielding to marry dynamic pricing and inventory segmentation, giving hoteliers the ability to optimize pricing through the software’s ability to work with small numbers.

Why You Shouldn’t Opt for Free Hotel Revenue Management Software

Yes, we get it. Seeing free hotel revenue management software solutions can be tempting because of the perceived cost-savings . However, be warned. Even though it’s free, you risk giving up significant benefits from software tools that aren’t free, including the following:

  1. Maintenance
  2. Responsive customer support
  3. All-in-one solutions
  4. Ongoing innovations and updates

Moreover, we encourage you to be prepared. Free software solutions usually give you a basic tool with accumulated hidden fees. And the next thing you know, you’re paying for more than the amount of a reputable RMS. Here are the most common reasons why you shouldn’t opt for free hotel revenue management software:

Consequence

Effect

Hidden fees can add up

You dip into resources that could be used for other areas of your hotel management

Limited functionality

Miss potential revenue streams

Privacy risks involved

Leaking hotel and guest data

Self-service or limited customer support

You don’t have anyone to rely on when problems arise

Hidden fees can Add Up

It’s free, but there are hidden fees that, when you add up, cost way more than what you expected. These fees can range from charge rates to credit card processing fees and other booking fees that increase the more you pay. In addition, depending on the free software, you may be responsible for server, IT, and overall maintenance and security costs involved with running the software and having remote network accessibility.

On the contrary, when you invest in a paid software solution like HouseCount RMS, you just have to pay for the subscription or the licensed platform, and you’re good to go. Aside from experiencing no hidden fees, you get the software’s full functionality and more. Sounds more resourceful, right?

Limited Functionality

Because it’s free, expect limited functionality. There’s a chance you only get to enjoy basic features that aren’t at all helpful to your business goals. Moreover, limited functionality can mean the software limits your access to other distribution channels. The result? You lose the chance for your hotel to appear in search results, decreasing its potential visibility online.

Privacy Risks Involved

As hoteliers, you know how data breaches and scams are common in the hospitality industry due to three reasons:

  • Unprotected software
  • High staff turnover
  • Outdated legacy systems

When left unsolved, these breaches can negatively affect customer loyalty, potentially leading to a decline in hotel bookings. There’s no guarantee that free hotel revenue management software can give your hotel the protection it needs against scams, fraud, and data theft.

Self-service or Limited Customer Support

Free software often has limited or no customer support. If you’re using open-source software, forums and user-generated documentation usually exist, but it’s up to you to implement any solutions you find yourself. Plus, your IT team usually must implement any necessary software updates.

How to Find the Best Hotel Revenue Management Software

Finding the best hotel revenue management software mainly revolves around knowing the features you need to deliver optimum results. You must look for a product that can analyze huge chunks of hotel and market data in a limited time to generate the best prices as soon as possible.

Before investing in one software, the following features can help you find the best tool that can help your hotel succeed:

  1. Visibility of the current supply and demand
  2. Real-time alerts and updates
  3. Room rate comparison with your competitors in a single view
  4. Unlimited rate shopping
  5. Research local market pricing
  6. Exportable reports
  7. Seamless integration with other tech systems

Aside from features, testimonials, and trusted reviews can also help you find a tool that aligns with your business goals. Research online and gather trusted hotel revenue management software tools with the most favorable ratings.

The hotel revenue management software must optimize pricing based on available demand and supply and encourage more direct bookings. This helps improve your market positioning and overall business performance. The software must also promote constant access to the latest market information, reducing the hassle of spreadsheets.

It’s also important to consider the scalability of the software to accommodate the hotel's growth. Evaluate user-friendliness and the availability of robust analytics tools for informed decision-making. Additionally, inquire about the level of customer support and training the software provider offers.

Benefits of Hotel Revenue Management Software

Hotel revenue management software helps you maximize the money your property generates. It’s one of the tools that help make your hotel more profitable through data-driven strategies and effective budget management. Here are the main benefits of utilizing this platform to help your hotel grow.

Gaining A Centralized Control

The revenue management software becomes your centralized system for all revenue tasks, providing a comprehensive view of all ongoing operations. When there’s only one platform for all revenue matters, it’s easier to align its features with your overall business objectives. This enhances coherence and effectiveness.

Promote Proactiveness and Efficiency

The hotel revenue management software likely leverages AI and other advanced machine learning tools. This means it won’t miss any opportunity to increase your room prices for revenue maximization. The software can consider different demands to optimize what your property can offer and lets you stay ahead of the competition.

Moreover, machine-learning tools can predict future trends accurately by analyzing a wide selection of historical data, ensuring you don’t miss any chance to adjust your prices.

Solutions Are Scalable, Depending On Your Needs

Hotel revenue management software solutions are flexible, ensuring every property maximizes potential revenue for all the rooms. These tools can also help you streamline, automate, and manage revenue dynamics to safeguard and prevent lapses, promoting better overall revenue performance.

The flexibility of these solutions lies in their capacity to integrate with different Property Management Systems, online booking platforms, and other hotel management tools. Additionally, scalable hotel revenue management software can handle fluctuations in demand and market dynamics, allowing hoteliers to adjust prices in real-time.

Analyze and Establish Your Compset

You see another hotel nearby and automatically think it’s your competition. That’s where you’re wrong. As a hotelier, you must know who your competitors are with the help of the hotel revenue management software.

The RMS identifies potential competitors, evaluates what their hotels offer, and leverages the data to strategize how your business can improve in the compset analysis process. By accurately identifying and analyzing your compset, the software can offer insights into how your rates and performance stack up against similar properties.

This information is vital for:

  1. setting competitive pricing
  2. optimizing room availability
  3. maximizing revenue potential.

Forecasts Demand and Makes Pricing Recommendations

Hotel Revenue Management Software leverages advanced algorithms, historical data analysis, and real-time market information to forecast demand and provide accurate pricing recommendations. These systems use sophisticated forecasting models that consider the following factors:

  • Seasonality
  • Market trends
  • Historical booking patterns
  • Compset
  • Local events

Machine learning algorithms enhance the accuracy of these forecasts over time by continuously learning from new data inputs. The software's ability to dynamically adjust pricing recommendations in response to changes in demand and market conditions ensures that hotels can set competitive rates and align with revenue optimization goals.

Features of Hotel Revenue Management Software Companies

Various hotel revenue management solutions are in the market, each boasting a wide range of features. Deciding which aligns most effectively with your business goals can be challenging. But if you clearly define goals and know what your hotel needs, there should not be any problem when choosing the best hotel revenue management software that works.

Whether you operate a boutique hotel or manage an expansive resort chain, a comprehensive understanding of these elements ensures you can leverage revenue management to its fullest potential.

Feature

What it Does

Strategic Importance

Real-time Data Analysis

Collect information on cancellations, bookings, and other metrics

Allow hoteliers to anticipate shifts and adjust pricing models

Rate and Pricing optimization

Uses machine learning to identify the best prices to boost room occupancy

Boosts revenue and positions the hotel competitively

Demand forecasting

Predict future demands by leveraging historical data

Establish dynamic pricing strategies to increase revenue

Inventory management

Monitors hotel rooms across all distribution channels

Prevent double booking and set up prices according to different customer segments

Competitor analysis

Track direct competitions and analyze their room rates

Develop long-term strategies to stay appealing to guests

Integration capabilities

Ensure your RMS seamlessly integrates with other necessary tech systems

Promote smooth operations

Reporting, dashboard, and visualization

Allow hoteliers to learn and understand how the software works

No learning curve is necessary

Real-Time Data Analysis

The hospitality industry experiences constant fluctuations in demand, competitor pricing, and other variables that influence revenue. A software solution with real-time data analysis capabilities processes information as it becomes available, providing up-to-the-minute insights into the ever-changing landscape.

This urgency allows hoteliers to automatically adjust pricing strategies, optimizing rates and room availability to capture revenue opportunities and respond swiftly to market shifts. Acting in real-time is essential for staying competitive and maximizing revenue potential in a competitive hospitality industry.

Rate and Pricing Optimization

Rate and pricing optimization utilize historical and real-time data, employing machine learning algorithms and market insights to recommend dynamic pricing adjustments for optimal room rates.

Operationally, this feature removes the guesswork and minimizes manual effort in rate setting, adapting in real-time to maintain competitive rates. The software’s optimized pricing aids revenue managers in capitalizing on peak demand and navigating off-season periods, promoting a proactive approach that enhances revenue and positions the property advantageously in its competitive set.

Demand forecasting

An RMS’ demand forecasting relies on historical data, market trends, and external factors to predict future room demand accurately. Analysis of past booking patterns, seasonality, local events, and external factors like weather and flight schedules allows hotels to project expected room sales for a specific period.

This feature assists hoteliers in efficiently managing inventory, making informed decisions on room allocation, implementing stay restrictions, and preparing for fluctuations in occupancy. Anticipating demand properly ensures the hotel is well-equipped to handle peak and off-peak booking periods.

Insights into anticipated demand levels enable revenue managers to dynamically adjust room rates for maximum revenue. During periods of expected high demand, prices can be increased, while promotions or discounts can be strategically offered during lower demand periods to stimulate bookings.

Inventory Management

Inventory management is also crucial when selecting hotel revenue management software because it ensures efficient control and optimization of available room inventory. This allows hoteliers to oversee the availability of different room types and allocate them strategically based on demand patterns, pricing strategies, and other factors.

Moreover, effective inventory management prevents overbooking or underutilization of rooms, maximizing revenue potential. It enables hotels to align room availability with dynamic pricing strategies, responding in real-time to changes in demand and market conditions.

Integration Capabilities

Integration capabilities are essential to ensure your chosen hotel revenue management software connects seamlessly with other crucial platforms, including the following:

  1. Central reservation system
  2. Property management system
  3. Customer relationship management platform
  4. Booking engine
  5. Channel manager

These integrations promote a unified approach, ensuring data consistency and reducing the need for manual data entry. Moreover, integration capabilities empower hoteliers to manage various aspects of their business cohesively, from reservations and check-ins to revenue optimization, resulting in a more synchronized and effective hotel management strategy.

Reporting, Dashboard, and Visualization

Look for a software solution with a reporting feature with a user-friendly interface and dashboard that shows your hotel’s average daily rate, occupancy rate, revenue per available room, and other booking sources. It’s also better to understand specific data points easily if there are interpretative infographics, charts, and heat maps.

A comprehensive and understandable dashboard lets your hotel present all relevant information on a single screen. This promotes faster responses to market shifts.

How an RMS Is the Perfect Hotel Revenue Management Solution

A Revenue Management System stands out as the ideal solution for hotel revenue management because of its capabilities tailored to the hospitality industry. The RMS leverages advanced algorithms and real-time data analysis to forecast demand accurately, providing dynamic pricing recommendations that align with current market conditions.

This dynamic approach ensures that hotels can optimize rates and room availability, responding promptly to fluctuations in demand. Automation reduces the guesswork and manual effort traditionally associated with rate setting, allowing hoteliers to focus on strategic decision-making.

The RMS's operational relevance is further emphasized by its ability to adapt in real-time, ensuring that a hotel's rates remain competitive and in harmony with the broader market landscape. The optimized pricing by an RMS enables revenue managers to capitalize on peak demand proactively.

Subsequently, an RMS can adjust strategies during slower periods, maximizing revenue potential and positioning the property advantageously within its competitive set.

Importance of Automation in Hotel Revenue Management Solutions

Automation promotes minimal manual intervention by allowing hoteliers and property owners to establish predefined criteria and rules. It can utilize Artificial Intelligence and advanced machine learning to automate pricing adjustments across all room types based on the competition.

The primary purpose of automation includes significantly reducing wasted time and effort in doing repetitive tasks and promoting operational efficiency. Automation ensures all prices are optimized, given the changing and unstable market conditions. Furthermore, it minimizes human errors that can affect the overall guest experience.

Automation can also facilitate seamless integration with other hotel systems, such as the Property Management System (PMS) and online booking platforms, ensuring consistent and up-to-date information across various channels.

How to Successfully Implement a Hotel Revenue Management Tool

The successful implementation of a hotel revenue management tool involves a systemic and strategic approach. While there’s no one-size-fits-all method, the following steps can guide you into utilizing a software solution for your property:

  1. Set clear objectives: Define the specific goals and objectives you want to achieve with the revenue management software. Whether increasing RevPAR, optimizing occupancy rates, or maximizing overall revenue, having clear objectives will guide the implementation process.
  2. Choose the right software: Select hotel revenue management software that aligns with your property's size and goals. Consider factors such as user interface, scalability, integration capabilities with existing systems, and the level of support provided by the software vendor.
  3. Data integration: Ensure seamless integration of the revenue management software with other vital systems. This integration allows for real-time data exchange, reducing manual errors and providing a holistic view of your hotel's operations.
  4. Continuous monitoring: Regularly monitor the performance of the revenue management software, key performance indicators, and metrics to assess the impact on revenue, occupancy rates, and average daily rates.
  5. Adapt to market changes: Prepare to adapt pricing strategies based on market conditions, competitor actions, and guest behavior changes. The flexibility of the software should allow for real-time adjustments to maximize revenue potential.

Must-Have Integrations With Hotel Revenue Management Tools

You know it’s the right hotel revenue management system when it allows seamless integrations with other tech systems relevant to your property. Integrating the revenue management tool with other essential systems is crucial to ensure a successful hotel revenue management strategy.

  • Property Management System: for real-time data synchronization to ensure room availability, bookings, and guest information are consistently updated across systems
  • Central Reservation System: for centralized room inventory and distribution across various online channels.
  • Booking engines and online travel agencies: enables automated distribution of rates and availability
  • Customer Relationship Management: for a unified view of guest profiles and preferences
  • Point of Sale Systems: For hotels with on-site restaurants, bars, or other services, integrating with POS systems ensures that revenue generated from these outlets is reflected in the overall revenue management strategy.

Why HouseCount RMS is the Best Match for Revenue Management Software for Hotels

Even though HouseCount RMS is relatively new to the market for the hospitality industry, it has gained its reputation as a leading revenue management software solution for hotels. This platform can provide accurate pricing recommendations based on historical and current market conditions, driving revenue for your property.

Moreover, Housecount RMS can improve overall user experience, allowing revenue managers to cater pricing recommendations according to the customer segment. The software can also automate routine tasks and enable dynamic pricing adjustments to stay ahead of the competition.

HouseCount RMS also promotes accurate demand forecasting to allocate resources effectively. These include the following:

  • Staffing levels
  • Housekeeping schedules
  • Other operational aspects.

By aligning resources with expected demand, hotels can enhance operational efficiency, reduce costs during slower periods, and ensure a high level of service during busy times.

How Luxe Pricing’s Revenue Management Systems for Hotels Can Help Increase Revenue

Luxe Pricing’s revenue management system, HouseCount RMS can help drive revenue to your property through dynamic pricing.

HouseCount RMS uses dynamic pricing algorithms to adjust room rates in real-time based on factors such as demand, occupancy levels, competitor pricing, and market trends. This helps optimize rates to maximize revenue during periods of high demand and adjust them downward during slower periods.

HouseCount RMS also provides tools for monitoring competitor pricing and market trends. This allows hotels to stay competitive by adjusting their own pricing strategies based on insights into how similar properties are pricing their rooms.

Conclusion

The significance of hotel revenue management software for property owners cannot be overstated. In a rapidly evolving hospitality landscape, where market dynamics, guest behaviors, and competition are in constant flux, leveraging sophisticated technology is essential.

Hotel revenue management software serves as a dynamic solution, offering property owners the tools to optimize pricing strategies, efficiently manage room inventory, and make data-driven decisions.

Property owners can navigate market complexities, maximize revenue potential, and enhance overall operational efficiency by harnessing the power of real-time data analysis, demand forecasting, and integration capabilities.

All these aspects are features in HouseCount RMS, driving the best pricing recommendations to deliver growth and success to your property. Schedule a demo of it today to see how it works and why it’s so impactful to your profitability.