Front Desk Upsell Software – LuxSell™

LuxSell™ Front Desk Upsell Software

Luxe Pricing, a leader in hotel revenue optimization, is offering a cutting-edge tool called LuxSell that helps hotels grow revenue through active yielding and management of room upsell prices. Quite simply, LuxSell tells the front desk agent the right offer at the right price to extend to each arriving guest.

WHY THIS IS IMPORTANT

Premium hotel rooms often sit empty or may even be given away for free. This clearly represents missed opportunity. Considering upsell revenue is one of the few remaining revenue streams not shared with OTA’s, this is a channel of significant importance.

HOW IT WORKS

A customer comes to the desk to check in. The agent then enters basic information into LuxSell which can be open on the front desk terminal or sitting on a tablet next to the agent. LuxSell provides the agent with an offer chosen to optimize upsell revenue. The agent can also view dynamically yielded pricing for all room types in the hotel.

HOW WE CHOOSE THE RIGHT OFFER

LuxSell is built around a learning framework called Micro-experimentation. This means LuxSell is constantly learning via continuous A-B testing. Every upsell processed is adding to LuxSell’s depth of knowledge making its offer recommendations smarter and smarter with time.

THE USER EXPERIENCE

LuxSell provides a very simple, fast, and intuitive interface giving agents everything they need to know to make a sale with absolute minimal time and effort.

BENEFITS FOR HOTEL TEAM

  • Intelligent 24-7 management and optimization of upsell pricing
  • Continuous offer improvement via Micro-Experimentation
  • Monitor agent performance in real-time
  • Luxe team handles installation and training
  • Can easily be deployed in a matter of days with minimal effort from the hotel team

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